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Why Buy From Us?

You’ve clicked on this page because you’re (super) smart…

How do we know that?


You’re here to sniff out a reason or two on why you should hand over your hard-earned money on the simulator goodies here at Wired Rides rather than those other big box or online stores.

That makes you smart because you’re not going to spend your cash at any old online sim gear store.

And we'll (not so) humbly tell you right off the bat here’s 7 reasons you should shop with us and not one of those big box retailers like Harvey Norman or JB Hi-Fi.

We'll get to those 7 reasons in just a moment.

First up, who the hell are we and why should you listen to us?

Blake & Tris here - we're the founders of Wired Rides


We launched Wired Rides a few years back and we've quickly become the go-to source for the best electric scooters, skateboards and bikes in Australia!
But stocking all this fancy gear doesn’t mean much if we can’t back it up with top-level service. Thankfully our customers LOVE us. Here’s a message Gabriel left for us recently…

Gabriel Platt had this to say: ‘Just want to say how awesome the electric skateboard is that we bought. Amazing quality, helpful service and the fastest delivery of an online purchase. Arrived Next Day!’

Like I said, there’s 7 reasons you should choose Wired Rides for all your electric transportation needs over Harvey Norman, JB Hi Fi…or one of those other big corporates.

REASON #1: 100% customer satisfaction GUARANTEED (if you’re not happy then neither are we – simple as that)

We’ll bend over backwards to ensure you are 100% happy and satisfied with your order and our world-class customer service.

We want you to rave about your experience with us to your friends and family.

But we know that’ll only happen if we treat every customer like you’re the most important customer in the world.

And you are!

Without you we wouldn’t be in this business. We’ve only got to where we are today by treating our customers to a level of service, you’ll rarely find online.

We’ll literally bend over backwards to ensure you experience with us is one you’ll shout about to your neighbour or mates at work.

See, we’re not one of those big box electronics stores with a multi-million marketing budget. Those companies treat you like a number. Because they can afford to! They’ve got money coming out of their ears.

We’re different. We’re a small Aussie business. Every single potential customer that hits our website is precious to us (that includes you).

So, again, we’ll do everything we can to make sure you’re over the moon with your Wired Rides shopping experience.

Do you think Harvey Norman can promise that kind of service?

Probably not. In fact, I’d bet my house they won’t.

But look, you don’t have to take my word for it. Here’s what our customers are saying about us…

Duncan Woolnough says: ‘I want to say a huge thank you to Blake, Tris and the team at Wired Rides. The service has been absolutely impeccable from the moment I first looked at items to the moment they were delivered. I bothered the guys quite a bit, but nothing was too much trouble and everyone went above and beyond to help me. 5-star service’.

And this from B. Richardson: ‘Purchased an electric scooter from these guys and it arrived inside two days. Thanks for the fast shipping and great service!’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you.

But let’s move on. Here's reason number two…

REASON #2: Five-star customer support. We’re just an email, phone call or live chat away. We’re here to help you day or night

Let me tell you straight up…

We’re ‘officially’ around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 3pm).

But just between us…our team are pretty much here to help you out around the clock, 7 days a week.

It’s not unusual for us to STILL be answering live chats on the websites at 8pm at night. It’s just the way it is.

We understand a lot of our customers (like you) are busy people. Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

Good news is, we rarely switch off.

If you need a hand with anything. Of you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us ( or call on (03) 9007 2423.

Two reasons down…here’s the third…

REASON #3: Shop with confidence! If you're not happy with what you’ve ordered you’ve got 60 days to return it

The moment you buy anything (yes, anything!) from Wired Rides you’re automatically covered by our iron-clad, 60 day return policy.

What does that mean?

THIS: If you’re not happy with your order, you can return your item/s for refund or exchange (minus shipping and handling costs).

You can shop with complete confidence at Wired Rides. There’s zero risk.

Buy today and if your item is not performing as it should or is faulty just return inside those first 60 days for a refund or exchange.

You can’t get much better than that anywhere online!

On top of our 60 day return policy, you’re also covered by a manufacturers’ warranty.

Every product we sell is covered by a MINIMUM 6-month warranty (most are covered by a 1 year or better warranty).

So, you can breathe a BIG sigh of relief.

When you buy from us, you’re buying top quality, brand name products (no crap ‘grey import’ products here), that’ll do exactly what they say on the box.

REASON #4: We’re crazy-competitive on our prices. If you see a Wired Rides product cheaper online, contact us and we’ll see if we can work out a deal

That doesn’t mean we’ll always beat the competition on price.

Some of the big-name stores bulk up on uber-popular products. We’re still competitive…but may not have the margin to beat them. That's the honest truth.

That aside, our prices are easily some of the cheapest you’ll find online.

Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Hit us up and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Super-fast shipping Australia wide. 99% of our orders are shipped with one business day (now, that’s FAST)

When you’re shopping online, you want your order delivered fast, right?

We understand.

That’s why 99% of our orders are shipped within one business day from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered.

Doesn’t matter whether you order a big electric ATV or a kids electric skateboard, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

That brings me to reason no. 6…

REASON #6: Every product you buy from Wired Rides is covered by a minimum 6-month, manufacturer warranty

Nothing worse than buying something online and it’s faulty, right?

We feel ya!

That’s exactly why every item we stock is covered by a minimum 6-month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

Last, but not least, here’s reason no. 7…

REASON #7: Safe and 100% secure checkout. Your private details will never be shared

Our shopping cart is fitted with SSL encryption.

What the hell does that mean, you ask?

Well, that simply means all your data is 100% secure when you shop on the Wired Rides website.

We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your electric transportation goodies from us and not the competition.

Remember, we always happy to chat with you at any time.

You can open a live chat (at bottom right of screen). Email us at or give us a call on (03) 9007 2423.


Blake and Tristram
Wired Rides
(03) 9007 2423